Transportation Procedures for Assisted Living Facilities

Many assisted living facilities that offer a broad spectrum of medical care still need to periodically transport residents for medical services and appointments with outside care providers. It’s imperative that facilities follow all applicable guidelines and implement internal policies to ensure that all transportation is handled as safely as possible.

Compliance With Regulatory Controls

Assisted living transportation procedures have to comply with comprehensive federal and state safety regulations. Staff needs to be thoroughly trained, equipment must be well-maintained, and policies and practices need to be applied consistently. Medicare requires that vehicles be equipped with life-saving equipment and communication equipment.

Concerns Related to Insurance Coverage

Not all assisted living facilities’ general liability insurance policies would apply to claims resulting from transporting residents. It may be necessary to incorporate additional coverage lines into a commercial policy package such as auto insurance that includes passenger transport vehicles.

All assisted living facilities who are responsible for transporting residents need to make safety the number one priority in transportation procedures. Staff needs to be thoroughly trained, equipment must be well-maintained, and policies and practices need to be applied consistently. It’s helpful for facilities to work with an insurer who is experienced in serving assisted living facilities and thoroughly understands how they can effectively mitigate the risks involved in transporting residents.